We are very excited to announce that our latest version of our web-store is scheduled to launch.
What to expect-
During this time frame- navigation, appearance, and products may be affected infrequently. Completing your necessary purchases will not. We are changing anything in our core database.
New Updates to the store-
-Slightly different/new appearance
-General navigation will remain in place, with a more in-depth, faster routes to complete the purchases of your desired goods
-E-commerce standard fonts and navigation
-Much faster performance
-Expanded collections/categories
-More insight into our company
-Fresh and clean presentation of products
-PROMOTIONS SECTION- where you can find the latest deals and free goods! YES FREE with every purchase.
]]>As a leader in animal nutrition, it’s important for us to make information regarding our products and services easily accessible for our current and prospective clients.
Our goal with this new website is to provide our visitors an easier way to learn about Reptile Deli’s services and to browse and learn about our products seamlessly. The new website gives better organization of products ensuring that you find what you’re looking for as quickly as possible. Once you’ve found what you’ve been looking for, our new and improved checkout process will enable you to finalize your purchase in as little time as possible.
Our current and prospective clients will find useful information about our new products and promotions on the homepage of our website. Over the coming months, we’ll be releasing new products and expanding our inventory to better suit your needs and the needs of your pet.
Amongst the new features the site contains integrated B2B store for our pet store and wholesale accounts, making ordering and reordering a more streamlined and simple process. To be considered for our wholesale program, navigate to the Wholesale section in the About Us section of the menu, or at the bottom of the website.
Finally, we will be constantly updating our content with helpful information, educational material, and instructions for the usage of our products, from terrariums to feed and everything in between to make sure that your pet's care and nutrition is optimized.
For any questions, suggestions, feedback or comments, please email us at info.reptiledeli@gmail.com.
Thank You!
Brian Kaczmarczyk
CEO & Founder
Reptil Deli International Pet Products (RDIPP)
(844)482-0100
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Recently, we’ve been getting feedback that our shipping prices are costly. This seems to be true in a world where you can purchase just about anything on Amazon and get free shipping.
In our case, since we’re dealing with live insects and frozen feeders, we simply could not afford to offer free shipping on feeders in most cases. The exception is of course the crickets and cupped dubia roaches, which we do offer free shipping on.
The rates that USPS and UPS charges us to ship have increased steadily over the years. In addition, the cost of heat packs and dry ice that are required to make sure everything arrives to the customer in the right condition have also increased.
Maximize Frozen Feeders Cost
One simple way to lower your shipping costs on frozen orders is to order higher quantities at once. Regardless of how much frozen you order, the flat rate of $30 still applies.
So, for example, if you order 25 Rat Pinks the shipping charge would be $30. This may seem cost prohibitive at first, but if you break it down that’s comparable in price to buying feeders at a pet store at about $2.20 each.
The real savings are found in buying in bulk. After all, that’s why you’re buying from us instead of running to the pet store. We’ve been there. The cost of feeding your animal really starts to add up.
Our frozen feeders can last for up to a year in the freezer, so you can save an incredible amount of money just by stocking up on a year’s worth of feeders.
Using the Rat Pinks example again, if you were to order 200 Rat Pinks you would receive that same $30 shipping rate. The cost per Rat Pink would be $0.97 each in this scenario, which is essentially a wholesale price.
Other Ways to Save on Shipping
We also offer flat rate $9 insect shipping for all of our insects, so you any combination of insects will still receive a shipping rate of $9.
We also have an entire section of the website dedicated to Add-On items such as feed bowls, hemostats, tweezers, or dry feed for reptiles and insects. These can also be added to any order with no additional shipping costs.
We hope this helps! As always, if you have any questions feel free to reach out to us at info.reptiledeli@gmail.com or via Facebook or Instagram message and we’d be happy to help.
]]>Registration for a ReptileDeli.com account is free and easy!
Although you can checkout as a guest without creating an account, there are a few advantages to creating an account:
How do I create an account?
After you are ready for checkout:
Your account is now activated! You can track orders, manage subscriptions, and see all past orders from within this account. For any inquiries related to creating an account you can email us at info.reptiledeli@gmail.com
In some cases, this ACTIVATE ACCOUNT button reads VISIT OUR STORE. If this is the case, activation is not required and your account is ready to go
Why haven't I received my account activation email yet?
Sometimes, your email addresses spam filter will place this email in your SPAM folder. If you still haven't received the email, chances are it's in that folder.
In some cases, this ACTIVATE ACCOUNT button reads VISIT OUR STORE. If this is the case, activation is not required and your account is ready to go.
I've accidentally put the wrong information in my customer account. What do I do?
If you've listed the wrong email address and can't access your account, just contact us at info.reptiledeli@gmail.com and we'll correct the information for you. Any other information (such as shipping address, billing address, or payment method) can be corrected by logging into your account and clicking the EDIT button next to the information that you want to change.
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